What Data We Collect and Why We Hold It
We collect the information you give us when you register — your name, contact details, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. When a transaction moves through your account wallet, we log the reference number and amount
-
1
so both sides can verify it. We also collect device data — browser type, operating system, and session timestamps — to keep your account safe and to make sure the experience works across your phone and any other device you switch to. Usage data, such as
-
2
which sections of the lobby you visit, is gathered in aggregate to improve how the platform works. We do not sell, rent, or trade any personal data to outside marketing parties. Data shared with payment processors like GrabPay or Boost is limited strictly to what is
-
3
needed to clear your transaction. Access to your stored data is available where local law permits, and eligibility for certain features depends on applicable local regulations. Retention periods follow legal requirements in Malaysia; when data is no longer needed for account management or compliance, we delete
-
4
or anonymise it. If you are in Kuantan or anywhere else in Malaysia, the same policy applies to your account without exception.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.